Last Updated: February 2024
Introduction
Welcome to spareparts.pietta.it. This website is operated by F.lli Pietta S.r.l., with registered office at Via Mandolossa 102, 25064 Gussago (BS), Italy. We are committed to protecting your personal data and your privacy in accordance with the EU General Data Protection Regulation (GDPR).
Data Controller
The Data Controller responsible for your personal data is: F.lli Pietta S.r.l. Email: info@pietta.it / customerservice@pietta.it Address: Via Mandolossa 102, 25064 Gussago (BS), Italy.
Personal Data We Collect
We may collect and process the following categories of personal data:
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Identity Data: Name, surname, and date of birth (to verify legal age for purchasing specific parts).
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Contact Data: Email address, phone number, shipping and billing address.
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Transaction Data: Details about payments and products purchased from us.
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Technical Data: IP address, login data, browser type and version, and operating system.
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Profile Data: Your username, password, and order history.
Purpose and Legal Basis for Processing
We process your data for the following reasons:
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Performance of a Contract: To process and deliver your orders, manage payments, and provide customer support.
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Legal Obligation: To comply with tax laws and regulations regarding the sale of firearm-related components.
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Legitimate Interest: To improve our website functionality and protect our site against fraud.
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Consent: If you opt-in to receive our newsletter or marketing communications.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 10 years for administrative/tax data in Italy).
Disclosure of Your Personal Data
We may share your data with:
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Service Providers: Courier services (DHL, UPS, etc.) and IT hosting providers.
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Payment Processors: Secure payment gateways for transaction processing.
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Legal Authorities: When required by law or to protect our legal rights.
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Internal Staff: Authorized employees of F.lli Pietta S.r.l. involved in order fulfillment.
Your Legal Rights
Under the GDPR, you have the following rights:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request correction of inaccurate data.
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Erasure: Request deletion of your data (where applicable).
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Object/Restrict: Object to processing or request restriction of processing.
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Data Portability: Request the transfer of your data to another party.
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Withdraw Consent: At any time for marketing purposes.
To exercise these rights, please contact us at customerservice@pietta.it.
Cookies
This website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings or the cookie banner on our site.
Changes to this Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated revision date.